The intercom unit should be mounted at a height of 1100mm from the floor this height being chosen so that there is no visual barrier between the employee in the ticket office and the passenger. Of course there is a lot of variation in this, but if the dimensions given below are used then the great majority of disabled people will be able to move around buildings and the environment much more easily. When access to an existing facility or service is improved, or when a new fully accessible facility is built, disabled people who may use and benefit from the improvements should be made aware of them. Where information centres have textphones these should be well located with easy access to the staff member. Standards and technical approvals are relevant guidance in that Surfaces of the handrail shall be continuous without interruption or obstructions. There should also be an upstand a minimum of 150mm in height at the rear of the paved area, which can then act as a tapping rail for long cane users as well as a safeguard for wheelchair users. If it is not possible to maintain this height along the route to the designated bays, information to that effect, specifying what the minimum clearance is, must be displayed prominently so that the driver of a higher vehicle has time to avoid entering the car park. The figures given for width, with a 95th percentile of slightly over 700mm at maximum (for powered chairs), do not make allowance for the wheelchair users elbows and hands. Although the main purpose of these guidelines is to provide good access for disabled people, designs that satisfy their requirements also meet the needs of many other people. These standards apply to most but not all stair applications. Thus a centrally located bus station on a less than ideal site may be preferable to a superb interchange that many potential passengers find difficult or impossible to reach. On single carriageway roads it is normal practice to stagger bus stops in opposing directions so that buses stop tail-totail and move away from each other. Clear signage to show the existence of text payphones should be provided. At the very least there should be a clear, level space of 1500mm on both sides of the doorway; preferably more than this. (f) have landings in accordance with the requirements for ramps in AS 1428.1, with a landing located at the bottom and top of each ramp and a landing must be located at a level between 900 mm and 1 100 m below the stationary water level. 3.5 Handrail A protective handrail at least 0.40 m high must be placed along the full length of ramps. Where the end panel is used for advertising, it should be at the downstream end of the shelter so that people can see the bus approaching. To help us improve GOV.UK, we’d like to know more about your visit today. This means a minimum ramp length of 1000mm. For entrance steps/ ramps extend the rail to the door. A good level of lighting will also improve personal security. Other basic measurements which are of importance when considering design standards to accommodate wheelchair users are: eye height, which is around 120-130mm below seated height giving a 5th-95th percentile range for wheelchair users from 960mm to 1250mm ( 1080mm to 1315mm for scooter users), ankle height, manual wheelchair users 175mm to 300mm ; electric wheelchair users 380mm to 520mm, height to bottom of foot support, 60mm to 150mm. Stairs that lead to a platform, on which people will be carrying luggage, should be 3000mm wide (with centre handrails). Ramps are covered under OSHA guidelines 1926.451 and the general requirements mandated under sub section (e) (5). Road crossings are dealt with in detail in a number of Traffic Advisory Leaflets (TALs) and guidance documents produced by the DfT. Uneven surfaces, gaps between paving slabs etc whether within or outside buildings can cause problems for people using sticks and crutches, visually impaired cane users and wheelchair users. The recommended minimum width is 580mm and the maximum 1100mm. The minimum passageway width is detailed for people with the following: a walking stick, crutches or a walking frame, a white cane or assistance dog, a visually impaired person being assisted by another person, and a wheelchair user and an ambulant person side by side. Where it is possible to fit them, walk through lifts (ie with doors on opposite sides) are preferable to single door lifts. Bus stop flags should be fixed as low as possible while remaining visible above road traffic, pedestrians and any other nearby obstacles. Application: at the top and bottom of steps, at the foot of a ramp to an on-street Light Rapid Transit (LRT) platform (but not other ramps), a level crossing, where people could walk inadvertently onto a platform at a railway station and where a footway joins a shared route (cycle/pedestrian). We use this information to make the website work as well as possible and improve government services. Dimensions of the surfaces used on a railway platform. Bus stop signs should be positioned so as to be visible to passengers inside the vehicle so that they can verify where they are. Guardrails and barriers at the side of or across footways should be at least 1100mm high ; preferably 1200mm measured from ground level. Application: should be used at all off-street rail platforms, including heavy rail, light rail and underground (but not at on-street platforms). Notices to the effect that CCTV is in operation should deter vandals and provide a measure of comfort to pedestrians. People with visual impairments generally navigate by focussing mainly on the floor up to 1500mm ahead of travel. If the width of the footway is sufficient there should be a level area, 900mm minimum width, along the rear side to allow easy passage for wheelchair users who are not crossing the road. Code of Practice for means of escape for disabled people BS 5588 part 8 (1988). It should be remembered that good levels of lighting will be of benefit to everyone who uses transport and pedestrian facilities. It should encompass all the facilities within the area, particularly any services or facilities for disabled people such as accessible toilets, accessible buses, Shopmobility services etc, and should also say how far it is to each facility mentioned. Make Your Garden Accessible During Isolation, Why Ramp Up Your Life With The Ramp People. The height of rail station platforms is normally 915mm, which does not give level boarding onto trains. Don’t include personal or financial information like your National Insurance number or credit card details. It includes people with physical, sensory or mental impairment; at a conservative estimate between 12 and 13 per cent of the population have some degree of impairment. The clear width of the doorway into the lift should be 900mm , which allows for wheelchair users elbow space. Level or flush access is essential for the majority of wheelchair users. Any variable message displays or control instructions should be centred on 1500mm above ground level. NOTE 2 Ramps should only be provided where level access cannot be achieved. Ramps should have an inclination of not more than 1 vertical foot to 3 horizontal feet, and should be no more than 20 degrees above the horiz… 5). Disabled people should be involved in the design of training programmes as well as their delivery where possible. The maximum speed recommended for escalators is 0.75m per second , but lower speeds (down to 0.5m per second ) may be preferable where levels of passenger use are not so great. Do consider where possible, extending rail runs past the minimum requirements (ie.300mm overshoot) especially when dealing with closed loop systems. If, for reasons of economy, this type of railing has to be used it should at minimum have colour contrasted markings on it. The ends should be rounded off or turned into the wall for safety. Where there are a lot of different routes using one stop it may be better to keep these off the flag and put them on the time table display, but they must be shown in one or the other place. A wheelchair ramp will comply with Part M of Building Regulations if it; Has a non-slip surface. Street works should be guarded for their full extent by a continuous barrier, minimum 1000mm high, maximum 1200mm , with a tapping rail (depth 150mm to 200mm with its bottom edge on the ground or up to a maximum height of 200mm above the ground). If portable or temporary ramps have to be used to give access to an existing building where space is limited, they should be positioned and their presence identified so that they do not constitute a hazard to passers-by. Within the underpass, handrails set at 1000mm above the walking surface should be provided on both sides. Colour: it should contrast in colour and tone to the surrounding area. The basic principles in designing access, however, remain the same whatever the specific physical characteristics of the building. Tapering obstructions are usually inside buildings, but can also be found in the outside environment, for example where there is a pedestrian bridge over a road. Good lighting in the transport and pedestrian environment is important from several points of view personal security, safety, the ability to see signs and instructions. The maximum gradient for a travelator should be 5 per cent (1 in 20). The recommended gap is 45mm. As a general rule it is suggested that the letter height should be at least 1% of the distance at which the message will usually be read, subject to a minimum height of 22mm. Australian standards sub-divide the action of opening a door into three movements with different acceptable levels of force for each: to hold the door open between 60 degrees and 90 degrees: 7.5N. The absolute minimum, where there is an obstacle, should be 1000mm clear space. There should be a support rail by every window ticket booth. The roof of the shelter should not just cover the information board, but also people who are reading it and the roof should be at least 2100mm from the ground so that it is not a hazard for blind or partially sighted people. The table in Section 2.4 illustrates the comparatively short distances disabled people can manage without undue discomfort. People with hearing impairment require at least a +5dB S/N ratio. The cord should be positioned to hang between the WC and wash basin and should reach almost to the floor level, passing through wall mounted guides for ease of control. Bus route numbers on the flag should be at least 50mm high. It is essential, taking account of heritage issues, to consider both the position of any furniture and the means of making it apparent to people with reduced vision. The design of road- and rail-related footbridges, tunnels and underpasses is largely governed by the good practice standards on stairs, ramps and handrails given earlier in this Section. Where reference is made to one, it can generally be regarded as applying to the other for design purposes. The sides of a ramp should be protected by a raised solid kerb at least 100mm in height. An unobstructed space not less than 900mm wide by 1400mm deep should be provided in front of the urinal to allow access by a wheelchair user. When the dropped kerb is inset (into the side road) it should not be located on the radius but set about 1000mm in from the end of the radius. The cubicle door should allow for opening from the outside in an emergency. [footnote 7] Stairs of this width are needed where there is concurrent two-way movement. In practice, it may not be possible to achieve the height implied by the optimum viewing angle because of obstruction from other passers-by, where for example the content of the sign is directional information that needs to be seen from a distance. Tread depth or going should be 300mm deep (approximately the length of a size 9 shoe), never less than 250mm and the nose of the step should be rounded ( 6mm radius) without any overhang. Simplicity helps everyone but particularly people with learning disabilities. 7 Note that this recommendation precludes the use of stairs with a clear width between 1800mm and 2000mm. communication and interpersonal skills for dealing with disabled people, particularly those with a hearing impairment, and general awareness of the DDA. Skilled users of manual wheelchairs can turn through 360°° in a space no more than 1500mm x 1500mm , but this is insufficient for larger chairs, particularly outdoor electric wheelchairs (turning circle 2420mm ), electric pavement vehicles (turning circle 4350mm ) and for wheelchair users with extended leg rests. (The BT Guidelines give detailed recommendations for maximum ramp lengths and gradients in different countryside settings). The height of the WC should be 480mm and the rim of the wash basin 720mm to 740mm above the floor. The Royal National Institute for Deaf People (RNID) estimates that there are over eight million deaf or hard of hearing people in the UK of whom approaching 700,000 are severely or profoundly deaf, reaching, stretching and dexterity, frequently the result of arthritis, which can make these movements painful and difficult, or of muscular dystrophy causing a loss of muscular strength, or of complaints of the nervous system, learning disability, making it hard to understand complicated information or to use complex machines (like some ticket machines). If this is not possible, appropriate tactile surfaces should be used to identify the cycle and pedestrian paths (see Section 4.5). Wherever possible, buildings should be designed to make maximum use of natural lighting, though care should be taken to minimize glare and strong reflections off surfaces. If the base of the projection is less than 300mm above ground level, no hazard protection is needed. Good lighting is also important, with a minimum of 50 lux and there should be a minimum vertical clear height above the escalator of 2300mm. Placing a mirror on the rear wall of the lift will enable wheelchair users to see floor indicators located over the entrance. According to the Equality Act, and the Building Regulations, to be DDA compliant, disabled access handrail should: Have a tube diameter of between 40mm and 45mm Have no sharp edges Have no snag points and be continuously smooth People with small children, people carrying heavy shopping or luggage, people with temporary accident injuries and older people can all benefit from good design of the pedestrian and transport environment. Signs inside the car park should show the most convenient way to the facilities served by the park, with an approximate distance to those facilities. The only exception to this is where the facility is an entrance or window (eg for a ticket office) when the surface should be no wider than the facility itself. Where bus stops are lettered, the letter should be shown on the bus stop flag as well as on the timetable display. A second, lower band may be put at 900mm to 1000mm above ground level. Where the change in level is no more than 200mm a ramp may be used without alternative steps. This should be regarded as the minimum under normal circumstances. The information provided on this display should also include directions to and distance of the nearest public telephone, with the display itself including the bus operating companys telephone number and textphone number. Sand, loose gravel, woodchips and cobbles should not be used. Sensors should be positioned at low level (around 125mm above floor finish) to ensure that the sensor will be triggered by an assistance animal, and at around 700mm to 800mm above floor finish. The surface area should be concrete with a smooth finish to assist cleaning and a slight fall, say 3.5 per cent, to assist drainage. Although a minority among disabled people, wheelchair users need quite a lot of space to move around comfortably and safely: usually more than mobility impaired people, although those who walk with two sticks can occupy a greater width than someone using a wheelchair. Whenever maintenance work is carried out highway authorities should take the opportunity to lift kerbs and provide a raised bus boarding area (see Section 6.1.1). The need for seating is not limited to transport terminals; it also applies to the pedestrian environment as a whole (see Section 3.4). Advice on courses of this kind may be obtained from DPTAC. All accessible path surfaces should be compact, firm, stable, non-slip and obstacle free. Transition between level and inclined parts of the ramp should be sufficiently rounded to ensure that a wheelchair user does not get caught by the foot supports. They should be accessible to all visitors and, where possible, incorporate seats or perches under the shelter. Part III of the Disability Discrimination Act 1995 (DDA) gives disabled people a right of access to goods, facilities, services and premises. Such a kerb may be used as a tapping rail by long cane users; for this purpose the bottom edge of the board should be not more than 200mm above ground level and should have a depth of 150mm. The landings at the foot and head of a ramp should be at least 1200mm long, clear of any obstruction such as door swing and, again, should be the full width of the ramp. As with any rails, there should be sufficient space between the inner side of the handle or rail and the surface of the door to avoid people catching their knuckles on the door. Wherever possible, ticket and information offices should be in a quiet area, well separated from the noise of the concourse. Consultation ... energy conservation and the welfare and needs of disabled people. The design of the counter top is also important. Colour: normally buff coloured but can be any colour, other than red, which contrasts with the surrounding surface. Moving handrails should be rounded in section, in a colour which contrasts with the background and should extend approximately 700mm beyond the beginning of the walkway. a swift response. ↩. ↩, As an alternative to crossfall, pervious surfaces which absorb rain may be used in some circumstances. Ensuring that there is sufficient width (1000mm between handrails) on walkways and ramps that is not impacted by intrusions such as door handles, signs and shelves. This is stated to prevent clothes catching on the end of the ramp. Many rail systems are becoming closed with barriers at entry and exit points. This figure is in accord with research that shows that for disabled people, bus use falls off sharply if the distance is more than 200 metres ( 250 metres for able-bodied people). Dimensions for telephones. The timings given for the Green Walking Figure are, for Pelican crossings, from four seconds (for crossings up to 7.5 metres in length) up to seven seconds for crossings over 7.5 metres. The surface of platforms should comply with all aspects of good practice associated with flooring: even, nonreflective and slip resistant. Steeper gradients than these can be managed by some wheelchair users, but only over very short distances (1000mm or less), for example on a ramp between a bus entrance and the pavement. Consultation with these people and of local authority access officers by planners, engineers, architects, surveyors and transport providers will provide a better understanding of the mobility requirements of disabled people and avoid the cost of rectifying mistakes retrospectively. If the island is at the centre of a staggered crossing there should be a minimum clear width (between guard rails) of 2000mm : sufficient to allow two wheelchair users to pass one another. Most blind and visually impaired people do not read Braille, so embossed signs will be more generally useful. CCTV cameras placed in tunnels will enhance security and should be located so as to provide full coverage. An audible signal on the landing should indicate when the doors are opening. If a urinal is intended for wheelchair users, the rim height should be 380mm from the floor and should project at least 360mm from the wall face. The effects of different gradients have been described in the Swedish publication Streets for Everybody as: 2% (1 in 50) - can be managed by most people (and also provides good drainage), 2.5% (1 in 40) - can be managed by many people, steeper than 2.5% - impossible for many manual wheelchair users. ↩, See Parking for Disabled People TAL 5/95, DfT. The preferred figure (50 metres) means that ramps should not be used to bridge between platforms. The sign should not extend more than 150mm beyond the supporting posts. Thus if viewed from 2 metres , the character height would be approximately 14.5mm , at 10 metres it would be about 73mm. A good location for a Shopmobility scheme office would be in close proximity to a large car park and set down/pick up points for local Dial-a-Ride, Community Transport bus services and local public transport. Such changes and symbols should be 1200mm ; 900mm is the health and of. 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